HEXAGONO bikes are warranted in case of any manufacturing defect, under the following terms:



  • Implementation period: 3 years against manufacturing defects.
  • The warranty is limited to the original buyer of the bike. No need to do any record. The warranty is automatically activated at the time of purchase one Hexagono bike, provided the invoice is retained.
  • The inclusion of a bike or defective part under the conditions of the warranty is subject ultimately to the decision of our Technical Service.
  •  It will not be covered in any case the replacement of parts whose wear arising from the use bicycle. The deterioration of paint or enamel is covered by warranty.
  • The warranty is not applicable in any case of breakage or defects which result from a negligent use of bicycles, competition use, manipulation and inadequate maintenance operations.
  • Hexagono bikes will be repair, replace if any of its products vitiated by a manufacturing defect. In the case of a manufacturing defect all costs of returning the product and shipping it back or repaired, they are borne by Hexagon Bikes.
  • In cases where the service performed is not satisfactory, not redresses the optimal conditions to fulfill the purpose for which it is intended, the holder warranty shall be entitled to the replacement of the purchased object, or component defective, an identical one.
  • The warranty period shall be suspended for as long as supplies last repairs.
  • All claims must be made through www.hexagonobikes.com